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Whaiora Homecare Services Inc.
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Policies & Procedure
 

 

Services

There are SIX major service components that have been identified as common services required by all groups of people with disabilities. The services that a person receives will be determined by their individual needs, within the limitations of available resources. The selected components of the services are then included by the NASC Provider (Contracted assessors to the MOH), as part of a referral plan for each client, and sent through to the preferred Provider Agency.

  1. Personal Care – is defined as assistance with activities such as:Bathing, Toileting, Drying/Dressing, Assistance with transfers to commode/bed and or electric wheelchair,Feeding

  2. Home Care – is defined as services which enable a person to organise and control their household environment and can include but are not limited to: Laundry, Meal preparation/Cooking, Shopping, Light property maintenance

  3. Carer Support - a service response to provide relief to carers (previously Aid to Families/Whanau); only applicable on specific referral from a NA/SC Provider contracted by the MOH.

  4. Day Care Programmes - This an additional contract purchased by MOH which may be required by NA/SC providers to meet the client’s assessed needs.  Day Care services can include a range of planned activities to provide assistance with a mentally and socially stimulating programme with recreational and therapeutic benefits to clients.

  5. Personal Health funded Home Help - providing care and assistance to the Client as requred with activities such as preparing for bed, getting supper, being available for 3 calls for assistance during the night; showering and dressing in the morning and so on.

  6. Mental Health funded Home Help - assistance with household tasks only, as referred by NA/SC Provider

    NB:  Separate descriptions apply

OBJECTIVES:

  • to maximise independence and contribute to those client’s who wish to remain in the community
  • to enable people requiring assistance with activities of daily living to remain safely in their own home environment for as long aspossible
  • to complement and enhance the support provided by Family/Whanau, and the community networks

Needs excluded:

  • People who have severe psychiatric or behavioural problems only, i.e. without also having a severe physical disability.
  • People whose needs require procedures which the manager considers should be carried out by qualified health professionals.
 

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