Whaiora Homecare offers Home Based Support Services to promote and maintain the independence of people who have been assessed as having a disability or ‘health problem’. The former services of Home Support and Attendant Care, has all ‘come under the umbrella of Home Based Support Services (July 1999).

PHILOSOPHY:

“To make a difference in the lives of people with disabilities, in a way which contributes to their dignity~ safety and inclusion in everyday life (in the community).

Home Based Support Services (HBSS), form the base of Disability Support Services to people over 65 and under 65 years, with disabilities whom we believe:

• have a light to remain in their own home for as long as it is their wish.

• have the light to a service that respects their independence and dignity and self esteem.

• (that family/whanau of the clients), are entitled to have services which complement and enhance their support.

• (that services should be supplied in a manner), that acknowledges clients cultural and spiritual values.

• that staff, should be suitably selected, matched accordingly, monitored and supported by the employer.

AIM

To provide a quality service to all Client’s, so that they are able to maintain maximum independence and optimum quality of life.

OBJECTIVES

• To practice fair employment policies resulting in the employment of suitable and satisfied staff.

• To maintain organisational standards through provision of planned appropriate staff orientation and ongoing staff development programmes.

• To ensure the provision of culturally appropriate care to the clients satisfaction.

• To monitor the quality of the service through a planned quality assurance programme.

• To manage the finances to meet budgetary constraints.

• To meet MOH service standards.